Terms of Use
Acceptance of the General Conditions of Sale By making a purchase on our site, you fully and unreservedly accept these general conditions of sale. It is your responsibility to read them carefully before any transaction.
Conclusion of the Contract Your order is confirmed when you click on the "Order" button. This click constitutes a firm acceptance on your part for all the products present in your basket. Bewell reserves the right to refuse an order in the event that previous disputes remain or in the event of suspicion of fraud or non-payment.
Prices and Payment Terms The prices displayed on our site are in Swiss francs (CHF) and include the applicable VAT. The accepted payment terms are specified during the ordering process. No shipment of goods will be made without full payment of the order.
Deliveries We are committed to shipping your orders as quickly as possible. Delivery times vary depending on product availability and the chosen carrier. Bewell declines all responsibility in the event of delay or failure to deliver attributable to transport companies.
Right of Withdrawal and Returns You have a withdrawal period of 14 days from receipt of your order to inform us of your intention to return a product. Returned items must be intact, in their original packaging and accompanied by proof of purchase. Bewell reserves the right to refuse any return that does not comply with these conditions. Return costs are the responsibility of the customer, except in the case of a defective product or one that does not comply with the order.
Protection of Personal Data We attach great importance to the protection of your personal data. By accepting our general conditions of sale, you also consent to our privacy policy, which governs the collection and use of your data.
Warranty and After-Sales Service We are committed to providing you with quality products. If there is a problem with a product, please contact us as soon as possible so that we can find a satisfactory solution.
Intellectual Property All elements present on our site, such as texts, images, logos, are the exclusive property of Bewell. Any reproduction or use without prior authorization is strictly prohibited.
Promotional Codes As part of one-off offers, Bewell offers promotional codes for a limited period and under limited conditions. These codes offer a partial discount on an order whose payment must be completed with one of the methods available during the ordering process. No credit or refund can be made using these codes.
Vouchers If the customer has a voucher, they can use it for a period of 12 months in general. Vouchers not used within this period are lost and cannot be extended. No refunds will be made.
Legal Liability The legal warranty for defective products applies. In the event of a defect being found, Bewell will offer you an exchange of the product or a refund of the item concerned.
Modifications to the General Conditions of Sale Bewell reserves the right to modify these general conditions of sale at any time. The new conditions will be applicable to any order placed after their publication on our site.
Applicable Law All clauses appearing in these general conditions of sale are subject to Swiss law.